PRINCIPLES OF SERVICE
We practice PRACTICAL MAGIC
We apply artistry, strategy and vision to your needs and challenges.
This seamless blend of elements becomes our Practical Magic.
Respect for the clients with whom we partner and respect for the people who make the work. We respect opinions and difference of opinions. We respect time; yours, our employees’ and ours. This is how we build our long-term relationships.
We won’t assume
We operate on a no-assumptions policy. We ask a lot of questions and do our best to express ourselves with clarity. We are not afraid to say ‘I don’t know’ or ask for help. We invite our clients and employees to do the same.
We’re all about the hustle
We do whatever it takes to accomplish the strategy and realize the vision. This is a firm headed up by a couple of scrappy hustlers who have done a thousand jobs and worn every hat. We believe that if you can’t get through a door, find a window.
We work better together
This is collaborative work. We gain little by going it alone. We yield our best thinking based on your best input. We’re committed to having an open dialogue and including our clients in the process.